Prerequisites
Before you begin, ensure you have the following Salesforce permissions enabled:
Required Permissions:
API Enabled - Allows Von to connect to your Salesforce instance
Read Access to Salesforce objects you want Von to analyze, including:
Accounts
Opportunities
Contacts
Leads
Users & Roles
Activities (Tasks & Events)
Campaigns & Campaign Members
Products & Opportunity Line Items
Any custom objects relevant to your revenue operations
Note: If you don't have these permissions, contact your Salesforce administrator to request access via a Permission Set or Profile update.
Step-by-Step Integration Guide
Step 1: Access Von
Create your Von account at https://app.vonlabs.ai/
Step 2: Open Settings
Look for the integrations section
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Step 3: Connect Salesforce
Step 4: Authorize the Connection
Log in to your Salesforce account (if not already logged in)
Review the permissions Von is requesting
Click "Allow" to approve the integration
You will be redirected back to Von
Step 5: Verify Connection
Once redirected back to Von, you should see:
A confirmation message indicating successful integration
Your Salesforce instance listed as connected
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What Happens After Connection:
Von backs up data from your Salesforce to provide fast, intelligent responses to your queries. We store data from common objects including Accounts, Opportunities, Contacts, Leads, Activities, and other objects you've granted access to. This local backup ensures Von can respond quickly without repeated API calls to Salesforce.
Need Help?
If you encounter any issues during setup:
Contact your Salesforce administrator for permission-related questions
Reach out to Von support in your shared slack-connect channel



