Formatting Mark-Ups:
When you are creating Rattle notifications, using text mark-ups is a great way to make certain parts of the message stand out. For example:
Surrounding part of your message with the * character will result in the words between the asterisks being bolded.
Becomes
Check out this Slack help article for more mark-up formatting options!
2. Tagging an individual not related to the SFDC record in your opening text:
If you want to notify an individual via the opening text of an alert, but they are not related directly to the SFDC record (ex: Finance or Legal team members) using the schema below you can tag them in your opening text!
<@SlackMemberID>
For example:
Becomes
3. Inserting Line Breaks:
You'll need to leverage a Slack formatting mark up to create line breaks in your opening text. Inserting "\n" will create a new line. "\n \n" creates a double return.
For Example:
Becomes
Some other favorites:
Formatting | Markdown |
Tag @here to alert the whole channel | <!here> |
Insert a link text instead of a URL | <URL|Link text> |
Display text in italics | _italic_ |
Bulleted List | * your text |
Block Quote | >your text |