This article will tell you how to add an MS Teams group chat, as a recipient for your Rattle alerts.
Use-case: You've created a Leaderboard to stir up some friendly competition among your reps. Now, before announcing the results to the whole team, you want to share updates exclusively with the Sales and Finance leaders in a group chat on MS Teams.
Enable group chat for:
Steps to add a group chat as a recipient
1. Create a group chat
First, you'll need to create a group chat on your MS Teams. Skip to the next step if you already have one.
To create a new group chat:
In your MS Teams, select the chat tab from the right, and then click the new chat button at the top right of your chat list.
Select the members to add to the team, and then send your first message.
Once you send an opening message to the new group, you'll see an edit icon next to the names at the top. Make sure to give your group a name, this will help Rattle find your crew.
2. Add the Rattle bot
You'll need to add the Rattle bot to your group chat to make it accessible to the Rattle web app. Here's how:
Navigate to the three dots next to your group chat, and select Manage Apps.
Then click + Get more apps, and click the drop-down menu. Select Add to a group.
Your group will be auto-selected for you, if not, choose it from the drop-down menu. Click Set up a bot.
3. Add the chat as a recipient
Now go to your workflow, and scroll to the Message delivery settings at the bottom of the page.
You'll be able to find your group chat with either DM or channels, or Group DM selected.
Type the first few letters of your group chat in the search box to find it. If you don't see it right away. click the Refresh button at the right of your recipients' drop-down list.
And there you go! You're all set to receive Rattle alerts in your group chat.